Shipping policy
Shipping Policy
At zenvy, we are committed to delivering your orders quickly and safely. Please review our shipping policy below for complete details.
Shipping Methods
We partner with reliable courier services to ensure your orders are delivered securely. Shipping methods may vary depending on your location and product availability.
Order Processing Time
All orders are processed within [PROCESSING TIME] after confirmation.
Orders are not processed or shipped on Sundays or public holidays.
Delivery Timeframes
Once shipped, your order is expected to arrive within [X–X BUSINESS DAYS], depending on your location.
- Metro cities: Faster delivery
- Remote areas: May take slightly longer
Please note that delivery times are estimates and may vary.
Shipping Costs
Shipping charges are calculated at checkout and may vary based on your location and order value.
- Standard Shipping: [SHIPPING COST]
- Free Shipping: Available on selected products or offers (if applicable)
Tracking Information
Once your order is shipped, you will receive a tracking ID via email/SMS.
You can use this tracking number to monitor your delivery status in real-time.
Delivery Issues & Delays
While we strive for timely delivery, delays may occur due to:
- Weather conditions
- Courier issues
- High demand or festive seasons
If your order is significantly delayed, please contact us at [EMAIL ADDRESS] and we’ll assist you promptly.
Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
International Shipping (Optional)
We currently [DO / DO NOT] offer international shipping.
If available, delivery timelines and shipping charges will vary based on destination.